Someone should teach governments proper customer service.

No, this is not a piece about how incredibly imbecilic an experience at a government or governments-linked outlet can be. I have come to terms with the fact that peanuts for pay will get you monkeys for the day.

My pet peeve for today has more to do with the wonderful, educated, civilized & cultured individuals sitting higher up the food chain. They who actually have a say in how the country is run, where our tax money goes, and who gets pieces of the national pie.

Perhaps I should explain how customer service is of any concern of these busy, important VVIPs. Last I checked, however high a rank given, are there to service the nation. The nation, the people, ARE the customers – end users of their services and their paymasters by virtue of tax contributions.

I believe a government is an organization of leaders elected by the people for the purpose of serving the people.

The very basic rules of customer service is to ‘Deliver to customers’ needs’ and ‘Exceed Customers’ Expectations’.

To date I have seen little evidence in the government’s fulfillment of the above criteria – have you?